Medical Record Service

Medical Record Service

You must agree to the following conditions to request the Medical Records.

1. About medical record

  • Medical records are highly confidential because of personal information. You have the right to access your own medical information. With some exceptions, health care providers will release a copy to you and your authorize representative.
  • To receive copies of a patient’s medical record, the patient must to sign an information letter to the hospital, and also attach a copy of the patient’s passport as proof of identity.
  • You have the right to request of your dependents (e.g. children) if they have not yet reached the age of 21. You can do this by providing the hospital with a copy of the guardian’s passport as well as the authorization letter, and submitting it with a copy of the child’s birth certificate. After the age of 21, a person must sign for their own records.

2. What information is in these medical records?

  •  Medical certificate (please specify visit and purpose)
    Insurance or other medical form (please specify visit and doctor name) also scan us the blank form need to fill-in.
  •  Copy of medical record (please specify visit and purpose)

3. Person authorized to release medical records.

  • Generally, only the patient can authorize the release of their own medical records. However, there are some exceptions to the rule, and generally the following can sign a release:

o Parent of a minor dependent under 18 years old
o Legal guardian: Must have a copy of the patient’s passport, including a copy of the birth certificate.
o Agent/Representative (someone you select to act on your behalf): Must have a copy of the patient’s passport, including patient’s authorization letter.

4. Authorized documents needed.

  • In the case of you request the medical record by yourself, on the day you pick up the records, we must be given a copy of your ID/passport. If you request us to send via post, fax of email, you will need to